At 369phpark, your personal data is handled with the same care we put into every part of our platform. This policy explains exactly what we collect, why we collect it, and how we keep it safe.
369phpark ("we", "us", "our") is committed to protecting the privacy and personal data of every player and visitor who interacts with our platform at 369phpark.one. This Privacy Policy applies to all personal information collected through our website, mobile platform, customer support channels, and any other touchpoints associated with the 369phpark brand.
This policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. As a platform serving Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and beyond, we take our obligations under Philippine data protection law seriously.
This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together govern your use of the 369phpark platform.
369phpark collects the following categories of personal data from players and platform visitors:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number (e.g., Philippine passport, SSS, UMID, driver's licence) |
| Contact Data | Email address, mobile number, residential address (city, province, postal code) |
| Account Data | Username, encrypted password, account preferences, communication settings |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, bonus usage, responsible gaming settings |
| Technical Data | IP address, device type, browser type and version, operating system, time zone, screen resolution |
| Usage Data | Pages visited, features used, click paths, session timestamps, referral source |
| Communications Data | Live chat transcripts, support ticket content, email correspondence, survey responses |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming assessments or legal compliance purposes, and only with your explicit consent.
369phpark collects personal data through the following means:
369phpark processes your personal data for the following purposes:
Under the Data Privacy Act of 2012 and its Implementing Rules, 369phpark processes your personal data on the following legal bases:
369phpark does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
369phpark retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
When personal data is no longer required, 369phpark will securely delete or anonymise it in accordance with our internal data disposal procedures.
369phpark implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While 369phpark takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 369phpark will notify you and the relevant Philippine authorities in accordance with the Data Privacy Act of 2012.
369phpark uses cookies and similar tracking technologies to enhance your experience on the platform, remember your preferences, and gather analytics data. The following types of cookies are used:
You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the 369phpark platform. Your consent to non-essential cookies is requested when you first visit the platform and can be updated at any time.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 369phpark:
Request a copy of the personal data 369phpark holds about you and information on how it is being processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Object to the processing of your data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Withdraw consent for processing based on consent (e.g., marketing emails) at any time, without affecting prior lawful processing.
To exercise any of these rights, please contact our Data Protection Officer via live chat or at the email address listed in Section 14. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
The 369phpark platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from persons under the age of 21.
If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and cancel any pending transactions. If you believe a minor has registered on the 369phpark platform, please notify us immediately via live chat so we can take prompt action.
369phpark primarily processes and stores personal data within the Philippines. In limited circumstances, data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure or technology partners operating in other jurisdictions.
Where such transfers occur, 369phpark ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include standard contractual clauses, data processing agreements, or transfers to jurisdictions recognised as providing adequate data protection.
369phpark reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine law. When material changes are made, we will notify registered players via email or an in-platform notification prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the 369phpark platform following the publication of any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the 369phpark Data Protection Officer:
We are committed to resolving all data privacy concerns promptly and transparently. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
We go beyond legal compliance to ensure every Filipino player's data is handled with genuine care and transparency.
Every piece of data transmitted between your device and 369phpark is protected by bank-grade SSL encryption, keeping your personal and financial information safe at all times.
369phpark operates in full compliance with the Republic Act No. 10173 (Data Privacy Act of 2012), ensuring your rights as a Filipino data subject are fully respected and upheld.
Access, correct, delete, or port your data at any time. Our Data Protection Officer is available to handle all requests within 30 days — no runaround, no delays.
369phpark never sells your personal data to third parties. Your information is used solely to operate and improve the platform and to comply with our legal obligations.
We give you full control over non-essential cookies. Only strictly necessary cookies run without your consent — everything else requires your explicit opt-in.
In the unlikely event of a data breach, 369phpark will notify affected players and the National Privacy Commission promptly, in line with our obligations under Philippine law.
Now that you know how 369phpark protects your privacy, you can focus on what matters — enjoying the best online casino and sports betting experience in the Philippines. Must be 21 or older to register.